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Operation managers and HR in hourly-waged industries are constantly told to engage their employees in order to improve culture, lower turnover rates, increase ROI, decrease labor costs, better customer satisfaction, and so forth. However, mid-managers are left holding the bag; they are expected to be responsible for their team’s success and satisfaction, but are often disengaged and burnt-out themselves.
We’re excited to bring on Jon Woodrow, a coach and practitioner of operation and HR leadership. With over 20 years at General Mills and nearly 5 years as SVP of Operations at Kite Hill, Jon has led teams upwards of 400 employees while consistently lowering labor costs. With a focus in retention and engagement, Jon will highlight the importance of re-engaging this small, yet significant population within the company.
Workforce.com is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®. HR Certification Institute’s® (www.HRCI.org) official seal confirms that Workforce.com meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®.”
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